Thank you for considering to book a holiday at North Cornwall Cottage.

Cancellation and Insurance

Bookings are provisional, unless confirmed. By making your booking and us accepting it, our agreement becomes a legal contract. We currently take payment in full for our bookings. 

You may cancel your booking at any time upto 21 days prior to you stay and receive a full refund except for a £25 admin fee. Within 21 days no refund will be given. 

(Unless due to government enforced restrictions - see below)

We do strongly advise that you take out Holiday Cancellation Insurance as a safeguard.

*Covid-19

If we are forced to close by the Government or you cannot travel due to local government enforced lockdowns, you will be offered the opportunity to re-book for another time or receive a full refund.

Non-availability of Accommodation

In the very unlikely event that we had to cancel your holiday due to reasons beyond our control we would endeavour to source you alternative accommodation, however if this was not possible or not acceptable to you, then would would issue a full refund, and our liability would not extend beyond this point.

Arrival

The cottage will be available for you from 2pm on the day of arrival, unless otherwise arranged.

Departure

Please ensure you vacate the property by 10am on your day of departure in order for us to clean and prepare the accommodation for our next visitors.

Damages and Breakages

Please take care when staying in our beautiful cottage. We respectfully remind you that you are responsible for any breakages or damages that you cause during your stay. We would appreciate any breakages notified to us as soon as possible for us to rectify them before our next guests arrive. We do not normally charge for minor breakages but may send you an invoice for repair of significant or deliberate damage to the property or it's contents. Upon making your booking you are agreeing to pay any such invoice arising from damage to the property and or contents.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.